The retired schoolteacher who denied watching porn, wrestling and gangsta rap on pay-per-view and disputed her $1,126 cable bill has won her battle with Cablevision — and an apology.
Claudia Lee, 62, of Yonkers, had claimed that the cable company was harassing her and insisting on payment of the hefty bill that arrived shortly after she bundled her phone, Internet and cable television services.
The company insisted that someone in her home must have ordered the extra services, but Lee, who lives alone, said she didn't. The only regular visitor to her house was her 81-year-old mother, she said, "and I don't think she wants to watch porn."
In a statement issued Wednesday, Cablevision said it was continuing its investigation, but it said that "as a courtesy to a long-standing customer, we have credited the account in full for all disputed pay-per-view orders and apologized to Ms. Lee for her negative customer experience."