updated 10/15/2006 4:19:01 PM ET 2006-10-15T20:19:01

Quotations from Jack Welch, during a recent session of his course at MIT's Sloan School of Management:

  • On the importance of telling underperforming employees where they stand: "As long as the turkeys aren't being told they're turkeys, they don't mind being there. ... But you have to tell them about it, and the earlier you tell them in their careers, the better."
  • On the dilemma managers face in finding out which employees aren't performing: "You're the last person to know who the jerks are, because they're all putting on a face for you."
  • On integrity: "I still don't think integrity is a value. How can you measure integrity? It's either right or wrong. ... If you have a value that isn't measurable, it's not worth having a value."
  • On positive employee appraisals: "The fact that appraisals are filled with puff is one of the problems we all face in business."
  • On negotiating strategy: "Think about laying your cards out and being vulnerable. ... Generally speaking, your adversary will come to your position."
  • On the business impact of globalism and information technology: "The candor in companies today is 10 to the sixth power what it was 20 years ago."
  • On winning: "I believe the more companies are better, the more companies are going to win. That creates better companies for the people, whose careers grow, and it creates more for communities."

Copyright 2006 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


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