updated 11/7/2007 6:43:44 PM ET 2007-11-07T23:43:44

American Airlines said Wednesday its customers will be able to dial up faster access to their flight information through a new telephone program.

  1. Don't miss these Travel stories
    1. Lords of the gourd compete for Punkin Chunkin honors

      With teams using more than 100 unique apparatuses to launch globular projectiles a half-mile or more, the 27th annual World Championship Punkin Chunkin event is our pick as November’s Weird Festival of the Month.

    2. Airports, airlines work hard to return your lost items
    3. Expert: Tourist hordes threaten Sistine Chapel's art
    4. MGM Grand wants Las Vegas guests to Stay Well
    5. Report: Airlines collecting $36.1B in fees this year

Customers who register for the "Remember Me" program can call the airline from the cell phone they used to sign up to get a speedier path to information about their upcoming flight, the company said.

The service is based on a system called Tellme, owned by Microsoft Corp. "Remember Me" works by recognizing the caller's phone number and retrieving information about that account, according to a Microsoft spokeswoman.

Other companies use the system for voice-directed bill-paying and other functions, according to the spokeswoman.

American executives said the new system would be faster than going through the current menu on the airline's flight-information number.

AMR Corp. owns American Airlines.

Copyright 2007 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


Discussion comments


Most active discussions

  1. votes comments
  2. votes comments
  3. votes comments
  4. votes comments