Rankled over Hotwire hotel room
Anna Johnson is unhappy with her Hotwire hotel room. Her problem: The site isn't consistent with its star ratings, and now she's stuck with a room at a property she didn't want. Full story
Anna Johnson is unhappy with her Hotwire hotel room. Her problem: The site isn't consistent with its star ratings, and now she's stuck with a room at a property she didn't want. Full story
Hotwire offers Loretta Krahn a hotel room in Rosemont, Ill. She ends up in Elk Grove, Ill. Now she wants her money back, but Hotwire refuses. Is she out of luck? Full story
The hotel Valerie Acosta booked through Hotwire.com isn't what she expected. The site claims it's a four-star resort, but the reviews say otherwise. How about a refund? Full story
Gordon Houston is offered a $9.80-a-day rate for a rental car in Mexico. But an agent refuses to rent the car to him without insurance, which more than doubles the price of the vehicle. Full story
Carla Dorsey didn't order the optional insurance on her rental car in Tampa. But her car rental company charged her for it, anyway. Now it won't refund the money. Full story
Brian Perez-Daple rents a car in Mexico through Hotwire. But his car rental company insists he needs to buy extra insurance, which he doesn't. Is there any way to get his money back? Full story
