Video: iPhone 4 rollout hits Wi-Fi glitch

  1. Transcript of: iPhone 4 rollout hits Wi-Fi glitch

    BRIAN WILLIAMS, anchor: In news in the world of science and technology tonight, a funny thing happened to Steve Jobs today; and if you know anything about the man behind Apple , you know there is nothing funny to him about a new product rollout. Today it was the much leaked about iPhone 4, which, he pointed out, is thinner and better and more powerful than previous versions. But that was before the funny thing

    that happened: no service. Just wouldn't work.

    Mr. STEVE JOBS: You know, you could help me out. If you're on Wi-Fi , if you could just get off, I'd appreciate it. We're having a little problem here. I don't know what's wrong with our networks.

    WILLIAMS: Problem turns out to have been an overload on the wireless network in the conference hall. Apparently too many people blogging about the new phone.

updated 6/7/2010 3:18:54 PM ET 2010-06-07T19:18:54

Apple CEO Steve Jobs was thwarted Monday in his attempt to show off how clearly the newest iPhone displays Web pages, apparently because too many computers were clogging the wireless network at the conference where he was on stage.

Jobs tried three times during his keynote to do a side-by-side comparison of the iPhone 4's screen resolution versus its predecessor's. He was trying to call up The New York Times' Web page, but it wouldn't load because there were too many devices on the conference's Wi-Fi network.

Jobs switched to backup phones for the demonstration, but he was still stymied.

"Well jeez, I don't like this," Jobs groused. He abandoned the demo while staffers investigated.

Technological glitches at technology conferences are common, but less so at Apple's carefully choreographed events. Last month at a demonstration of Google Inc.'s Internet television technology, Google representatives had trouble showing how easy it was supposed to be to switch back and forth between browsing Web content and TV programming.

Google pleaded with attendees to shut off their wireless connections, as did Jobs on Monday. He asked bloggers and other people in the room to turn off their wireless connections and put their computers on the floor.

"I think bloggers have a right to blog, but if we want to see the demos we're going to have to do it," he said.

The demos immediately after that went smoothly. But a later demo of a video-calling feature that requires a wireless Internet connection was sluggish at times.

Copyright 2010 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


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