What e-mail newsletters and SMS mobile text alerts are available?
E-mail newsletters and SMS mobile text alerts are available on topics such as breaking news, the stock market, major events in sports or entertainment, the day's political developments, or your favorite NBC News or MSNBC TV show. Visit newsletters.msnbc.com to see a complete list of offerings.

E-mail newsletters include:

  • Topic and TV show newsletters. These are delivered to your inbox one to five times a week depending on the selection.
  • Breaking news alerts. These are available by e-mail or SMS mobile text message and are sent whenever there's major breaking news. You can also get real-time alerts on the Web, Twitter, Facebook or your smartphone by visiting breakingnews.com.

SMS mobile text alerts from msnbc.com include:

  • Breaking news alerts (about 1 alert per day). Text NEWS to MSNBC (67622).
  • Business and financial news (about 1 alert per day). Text BIZ to MSNBC (67622).
  • First Read in politics (about 1 alert per day). Text FIRST to NBCNEW (622639).
  • Sports (about 1 alert per day). Text SPORTS to MSNBC (67622).
  • Health (about 1 alert per day). Text HEALTH to MSNBC (67622).
  • Entertainment and celebrity news (about 1 alert per day). Text ENT to MSNBC (67622).
  • Travel (about 1 alert per day). Text TRAVEL to MSNBC (67622).
  • Technology and Science (about 3 alerts per week). Text TECH to MSNBC (67622).

SMS mobile text alerts from NBC News and MSNBC TV include:

  • Nightly News (about 10 alerts per week). Text NN to NBCNEW (622639).
  • Dateline (about 10 alerts per week). Text DL to NBCNEW (622639).
  • Meet the Press (about 10 alerts per week). Text MTP to NBCNEW (622639).
  • Rachel Maddow (about 10 alerts per week). Text RACHEL to NBCNEW (622639).
  • Hardball (about 10 alerts per week). Text HB to NBCNEW (622639).
  • Morning Joe (about 10 alerts per week). Text JOE to NBCNEW (622639).
  • This Day in History (about 10 alerts per week). Text ICUE to 275622.
  • Way Too Early hot topics (about 2 alerts per day). Text EARLY to NBCNEW (622639).

Will I be charged for SMS mobile text alerts?
Msnbc.com does not charge for SMS mobile text alerts, however some cell phone carriers do charge a small fee to send or receive a text message. Message and data rates may apply, so check your mobile plan. By subscribing to a SMS mobile text alert, you agree to these terms and conditions and not hold msnbc.com responsible for any charges appearing on your mobile bill, or deducted from your pre-paid account. Services are available on most major carriers including AT&T, Verizon Wireless, Sprint and T-Mobile.

How do I manage my e-mail newsletter and SMS text alert subscriptions?
To manage your subscription preferences, visit newsletters.msnbc.com. Log in to your account or register for a new one. Registration is free and will also allow you to participate on Newsvine, our community website.

Once logged in, place a check mark in the box next to the newsletters you wish to receive via e-mail or the mobile alerts you wish to receive via SMS mobile text message. Once you are done making selections, press "Submit." You will receive a confirmation message by e-mail or text message depending on your selection.

How do I unsubscribe from e-mail newsletters and e-mail alerts?
Click the unsubscribe link at the bottom of the e-mail. You can also visit newsletters.msnbc.com, log in, and then uncheck the box next to the newsletter you no longer wish to receive and press "Submit."

How do I unsubscribe from SMS mobile text alerts?
Using your mobile device, reply to the SMS mobile text alert with the word STOP. You will be unsubscribed from all alerts sent from that number. You can also visit newsletters.msnbc.com, log in, and uncheck the box next to the specific alert you no longer wish to receive.

Why am I receiving dozens of messages from msnbc.com, but I’ve never subscribed to e-mail newsletters or SMS mobile text alerts?
If you haven't subscribed to newsletters or alerts but are receiving headlines from msnbc.com, your e-mail client may be subscribed to one of our RSS feeds. Your software should offer you help in changing your settings or unsubscribing from the RSS feed. Information on how to do this with Outlook 2007 is available here. In addition to unsubscribing from a feed, you can archive or delete older RSS items. More information on this feature is available here.

Can I change how often e-mail newsletters and SMS mobile text alerts get sent to me?
Unfortunately, frequency controls are not available at this time. Most msnbc.com topic e-mail newsletters are sent five times per week. NBC News and MSNBC TV show newsletters are delivered one to three times a week. Mobile alerts fluctuate based on news and promotions. If you are receiving a much higher volume, please see the above instructions on unsubscribing from RSS feeds.

I’ve lost my password. Can you send it to me?
For security purposes we can’t see your password or reset it for you. You can reset it by going here and completing the “Forgot your password?” form.

How do I change my e-mail address or phone number?
Visit newsletters.msnbc.com. Sign in to your account, and then click on the Global tab to access your Account information. Here you can change your e-mail address and phone number. Once done, click “Save Your Profile.”

Why do I receive a message stating "script execution is disabled in your browser?"
If you visit newsletters.msnbc.com and receive this message, you will need to change security settings to manage your subscriptions from that page. To do this in Internet Explorer:

  1. Click on “Tools” from the browser toolbar
  2. Click on “Internet Options”
  3. Click on the “Security” tab
  4. Set “Security level for this zone” to “Medium-High” or lower
  5. Click “Apply” Click “OK” Close and reopen browser

Why do I receive a pop-up message asking, “Do you want to view only the webpage content that was delivered securely?”
If you visit newsletters.msnbc.com and receive this message, you must click “No” or the page will not function properly. This message is triggered because the page contains both secure and non-secure content, but it is not a security threat.

Why do I get a message stating, “Looks like we still need some information first?”
This message appears if a required field has not been filled out, or if you click “Yes” when presented with a security message asking, “Do you want to view only the webpage content that was delivered securely?” You must click “No” or the page will not function properly. This warning is triggered because the page contains both secure and non-secure content, but it is not a security threat.

How do I report a problem?
For technical assistance with e-mail newsletters and SMS mobile text alerts, please use the form below. Please limit your submission to technical questions only. Due to high volume, response time may take up to 10 days. For faster resolution, we recommend you visit our Help page for additional technical assistance.

What if my question was not answered here?
If your question was not answered in these FAQs, please text HELP to 67622.

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