updated 10/29/2010 2:15:31 AM ET 2010-10-29T06:15:31

SAN DIEGO, Oct. 28, 2010 (GLOBE NEWSWIRE) -- Novus Origo, a new type of advisory firm dedicated to Middle Market firms and government agencies, announces the release of its second in a series of white papers devoted to the key issues impacting the mid-market. This paper identifies the essential differences between a configured technology solution and a customized one and why only one of them is critical to the success of mid-market firms. 

The white paper -- Missing the Mark in Middle Market Outsourcing: Configuration vs Customization -- is available for free download at: http://www.novusorigo.com/knowledge-center/insight-white-papers/missing-the-mark-in-middle-market-outsourcing-configuration-vs-customization/

This paper demonstrates how the best solution for mid-market firms is one that can help drive better results using fewer resources, while demonstrating value and flexibility. However, without prior knowledge and experience with selecting technology solutions it can be easy to fall for an alternative solution that can end up being too complex and difficult to manage with very high overhead costs, eliminating any savings at all. The difference between the two solutions may not be easily identifiable on the surface without prior experience; however, it is crucial to the success of the engagement. A configured solution and a customized solution may seem similar on the surface; however, customization often comes along with too many complications to redeem any desired benefits from it, thus making configuration the solution of choice for mid-market firms.

"Selecting the right technology solution can be a daunting task for any firm large or small; however, it is a decision that will impact the organization for years to come so it must not be taken lightly," says Olen Pepple, COO Novus Origo. "We have worked closely with mid-market firms for years and we understand that the standard cookie cutter approach will not work for them however attractive it may seem. However, most firms do not realize the mistake they've made until they are waist deep in additional coding fees. We developed this paper to help these mid-market firms better navigate the many technology solutions available to them and ensure they are armed with the tools to help their organization select the best solution for success."

The new white paper details how configured solutions differ from customized solutions and identifies key issues all mid-market firms should consider when selecting their technology outsourcing solution including:

  • What works serving large organizations, does not always work serving the Middle Market so avoid any solutions that are simply shrink-wrapped versions of Fortune 1000 solutions.
  • Be wary of the one-too-many solution as they are often standardized, cookie-cutter processes which promise cost savings due to leveraged economies of scale; however, they do not account for the uniqueness that each mid-market firm contains and as such, fail to fully meet all their needs.
  • Customized solutions can be deceptively attractive as they do meet the individual needs on a case-by-case basis; however, that customized code may prevent any system upgrades from being compatible therefore requiring additional costs to adopt any new upgrades as they will need to be customized as well.
  • Configured solutions can be tailored to meet specific needs of an organization while at the same time may be able to receive updates without complication or costly, time consuming, customized adaptations making it the ideal solution for mid-market firms.
  • Finding the 'right' solution can be extremely complex and time consuming and many mid-market firms simply do not have the experience or knowledge to successfully navigate the process. Partnering with an experienced advisor will ensure the proper due diligence is performed and that an organization gets the best solution to meet their needs.


Headquartered in San Diego, California, Novus Origo is a Certified Service Disabled Veteran Owned Small Business (SDVOSB) with over 30 years of hands-on experience delivering dynamic world class Strategy Consulting, Outsourcing Consulting, and Program and Project Management services. Novus Origo, or "New Beginning", represents the firm's deep commitment and enthusiasm for providing Middle Market and government agencies a new type of advisory firm designed to deliver solutions strategically tailored to their success.

Novus Origo's Mission is to help clients meet their most pressing business needs by designing breakthrough strategies, implementing new processes and technologies, and reducing costs resulting in improved operational performance. Our proprietary NOSAM methodology was built specifically for Middle Market and government agencies and is delivered by a highly experienced and flexible team of professionals passionate about client success. Our passion, work ethic, and commitment to achieving service excellence for our clients are unrivaled.

The Novus Origo, LLC logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=8221

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