updated 11/27/2010 2:13:13 PM ET 2010-11-27T19:13:13

Shoppers who skipped the crowds on Black Friday gave online merchants a 16 percent spike in revenue, according to data released Saturday. That's spurring optimism for spending the rest of season.

That increase came partly from shoppers who spent more per online purchase during the traditional opening day of the holiday shopping season, according to Web research company Coremetrics. The average order rose to $190.80. That's a 12 percent increase over $170.19 on the same day last year.

The solid increase adds to a 33 percent online spending spike on Thanksgiving day, and signs of bigger-than-expected crowds in stores.

"The season's off to a great start," said John Squire, Coremetrics vice president of strategy. "It really shows really strong consumer sentiment for buying and for going online."

Lots of shoppers made the night after Thanksgiving an all-nighter. "Even at 1 a.m. Pacific, there was still very strong buying across the U.S.," Squire said.

Shopping on smart phones remained a small, though growing, piece of the pie. Coremetrics said about 5.6 percent of people logged onto a retailer's website using a mobile device. That compares with less than 1 percent on last year's Black Friday, Squire said.

More dollars have shifted to online shopping over the years, but it's still a relatively small share of all holiday spending, between 8 and 10 percent.

But many shoppers have become converted to the comfort and convenience of browsing the Web for gifts.

Kelly Hager, 30, of Baltimore, Md., is shopping exclusively online for the fourth year in a row.

"It's nice to not have to fight for a parking spot and deal with 3 billion people who are all trying to get the same thing I'm trying to get," she said. Hager used to work at a mall, so she's seen Black Friday from both sides.

Those who did fight the crowds had retailers feeling bullish about the prospects for the rest of the holiday season. Broad discounts spurred long lines.

Retailers and analysts were also encouraged that people seemed to be buying more items for themselves, a sign they're feeling confident enough to spend more money overall.

Amanda Jewell was standing in a short line at the entrance of GameStop in Bellevue, Wash., before the doors opened at 7 a.m. Friday.

This year, Jewell is planning to spend about the same amount or maybe a little more on the holidays as in 2009 — $1,500 to $2,000 total.

"I feel a little more relaxed about it," Jewell said. "Last year I was just buying presents, not for myself. This year I feel better about buying for myself."

There were only scattered reports of ugly behavior and arrests on Black Friday.

Thanksgiving weekend is prime time for retailers. In recent years, Black Friday — called that because the surge of shoppers could take retailers into profitability, or "the black," for the year — has been the busiest shopping day of the year, according to data from ShopperTrak.

Black Friday is generally not as big for online retailers as Monday after Thanksgiving — known as Cyber Monday — which Coremetrics predicts will be the busiest online shopping day of the year, driven by heavy online promotions.

The Black Friday blitz doesn't make or break the holiday season. In fact, shoppers seem to be procrastinating more every year, giving retailers some tense moments the last few days before Christmas.

Last year, the Thanksgiving shopping weekend accounted for 12.3 percent of overall holiday revenue, according to ShopperTrak. Black Friday made up about half of that.


Jessica Mintz in Bellevue, Wash., contributed to this report.

Copyright 2010 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Video: Retailers hope to hook holiday shoppers

  1. Closed captioning of: Retailers hope to hook holiday shoppers

    >>> now to the way many americans spent the holiday weekend, shopping. the folks are hoping the crowds would buy and all kinds of bargains to get things rolling. nbc's mike taibbi is out with shoppers in new york city tonight.

    >> reporter: it all looked good on black friday, the day after thanksgiving, when retailers hoped to enter the profit zone and traffic remained steady saturday. the first numbers were out. by one estimate a 4% increase in the number of shoppers who actually purchased items, the so-called conversion rate, and an increase of 33% in the number of shoppers who say they're self-gifting like these sisters.

    >> we are from boston and we came here for black friday for the sales and now we're just shopping for ourselves.

    >> reporter: and to keep the momentum going, there's a campaign to follow black friday with small business saturday. an appeal to support local nonchain businesses. the idea is catching on with some shoppers.

    >> it's easier. it's charming. it's better stuff. and i don't like the crowds.

    >> i'm feeling really good about things.

    >> reporter: and that's just what they want to hear.

    >> it's a really simple message. think of three independent brick and mortar businesses you love and don't want to lose. go back and pick up something.

    >> reporter: big retailers like jc peppy are using constantly updated circulars and aggressive prices to keep the customers coming. many are trying to buy only with cash and only buying what they need like vanessa brown of jersey city .

    >> i try to use cash to keep myself out of debt. i need to get out of the hole not back in.

    >> reporter: while they suggest some buyers are spending more than last year --

    >> because i'm making more money.

    >> reporter: no one is throwing money around. retailers like jcpenney's manager know it.

    >> we want to stay within a budget without a question. without a question. they're spending it very, very cautiously.

    >> reporter: the final report card from the long black friday weekend won't be in until after the sales figures are tabulated for cyber monday next week.


Discussion comments


Most active discussions

  1. votes comments
  2. votes comments
  3. votes comments
  4. votes comments

Data: Latest rates in the US

Home equity rates View rates in your area
Home equity type Today +/- Chart
$30K HELOC FICO 3.79%
$30K home equity loan FICO 4.99%
$75K home equity loan FICO 4.69%
Credit card rates View more rates
Card type Today +/- Last Week
Low Interest Cards 13.83%
Cash Back Cards 17.80%
Rewards Cards 17.18%