updated 2/17/2011 9:17:16 AM ET 2011-02-17T14:17:16

BEDFORD, Mass., Feb. 17, 2011 (GLOBE NEWSWIRE) -- SoundBite Communications, Inc. (Nasdaq:SDBT), a leading provider of on-demand, multi-channel proactive customer communications, is pleased to announce that the Telecommunications Risk Management Association (TRMA) will present John Tallarico, vice president of Product Management, with the 2010 President's Award for his role on a Regulatory Panel which was the most highly evaluated session of 2010.  TRMA will honor Tallarico and fellow panel participants during the Special Event Reception at the TRMA Spring Conference.

Panelists discussed a variety of contact strategies as well as the impact that the Telephone Consumer Protection Act rulings could have on businesses and future communications. The interactive session explored the need to align regulations with the continued shift from landline service to mobile phones and emerging communications channels such as text messaging

The consumer communications landscape is constantly evolving. The rise of consumer choice, along with the impact of federal regulations, has forced companies to re-evaluate their traditional contact strategies. Not only is there a need to ensure that customer communications are effective, but these communications must also be compliant, desired, relevant and delivered via the optimal channels. 

"This recognition is an honor and highlights the overwhelming importance of understanding the regulatory landscape and developing compliant customer contact strategies," said Tallarico. "SoundBite actively monitors these regulations and continues to develop new solutions, product features and best practices in customer communications that will help organizations maintain compliance."

TRMA explores cooperative efforts to reduce consumer and small-business uncollectible debt.  TRMA was created as an industry forum to bring telecom risk management professionals together to prepare its members to deal with the industry's uncollectible issues.

About SoundBite Communications

SoundBite Communications is a leading provider of on-demand, multi-channel proactive customer communications solutions designed to transform the way organizations communicate throughout the customer lifecycle to build trusted, lifelong and profitable relationships. Clients can leverage SoundBite's Proactive Customer Communications Offering and expertise in designing, executing and optimizing communications strategies to engage in relevant customer interactions that deliver long-term business value. Visit SoundBite.com for more information.

The SoundBite Communications, Inc. logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=4393

SoundBite is a registered service mark of SoundBite Communications, Inc.


CONTACT: Media Contacts:
         Marie Ruzzo
         SoundBite Communications
         +1 781 897 2632
         Julie Goldman or Michael McDonough
         Schwartz Communications
         +1 781 684 0770

© Copyright 2012, GlobeNewswire, Inc. All Rights Reserved


Discussion comments


Most active discussions

  1. votes comments
  2. votes comments
  3. votes comments
  4. votes comments

Data: Latest rates in the US

Home equity rates View rates in your area
Home equity type Today +/- Chart
$30K HELOC FICO 3.79%
$30K home equity loan FICO 4.99%
$75K home equity loan FICO 4.69%
Credit card rates View more rates
Card type Today +/- Last Week
Low Interest Cards 13.83%
Cash Back Cards 17.80%
Rewards Cards 17.18%
Source: Bankrate.com