updated 2/27/2011 7:31:40 PM ET 2011-02-28T00:31:40

Google says it is investigating problems with its e-mail service following complaints from some Gmail users that they found all of their old messages erased.

Google posted a notice about the problem Sunday on its official app status dashboard, the site where it informs users of service problems on applications such as e-mail. Google says the problem affects less than 0.29 percent of its Google mail user base.

The Mountain View, Calif., company did not say how many users that means and representatives did not immediately respond to an e-mail message Sunday evening.

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