Video: TSA tests ‘trusted traveler’ program

  1. Transcript of: TSA tests ‘trusted traveler’ program

    BRIAN WILLIAMS, anchor: Now to the safety of air travel in this country. And after all the backlash over the TSA 's full-body scans and aggressive pat-downs, the agency announced today it's testing a more focused approach to security, just for some passengers at first, giving the most frequent fliers a way to fast-track through TSA checkpoints in airports. What does that mean for the rest of the flying public, however? Our report from NBC 's Tom Costello .

    Unidentified Man #1: How's it going, my man? Remember, you don't have to take your laptops out anymore.

    TOM COSTELLO reporting: At a TSA checkpoint in Atlanta today, a sudden change.

    Unidentified Man #2: No shoes?

    Man #1: No shoes.

    COSTELLO: New security requirements for the most frequent fliers. Shoes, belts and jackets can stay on, laptops can stay zipped up, and a dedicated express screening lane. Mr. CHRISTOPHER McLAUGHLIN ( TSA Assistant Administrator for Security Operations ): We'll scan your boarding pass and if you're eligible on that day, you will be allowed expedited screening processes.

    COSTELLO: The TSA calls it PreCheck , a trial run for domestic travelers in just four cities, only offered to elite frequent fliers on Delta Air Lines at its hubs in Atlanta and Detroit , elite American Airlines passengers in Dallas and Miami , and anyone already in the government's Trusted Traveler programs. In Atlanta , we timed frequent fliers moving through the expedited lane in just 15 seconds, compared to a minute 40 in the regular lane.

    Unidentified Woman: It was fantastic.

    COSTELLO: Really?

    Woman: Oh, my God, it was so easy.

    COSTELLO: Those passengers who participate provide the TSA with full name and date of birth, agree to a full security background check, including their flight history and airline elite status.

    Mr. JOHN PISTOLE (TSA Administrator): And if you've been traveling for 25 years and we -- and you're willing to share that information with us, then we can make a judgment about you to say, 'Yes, it's possible you're a terrorist, but probably not.'

    COSTELLO: If this program works, it could be rolled out to other cities and other airlines in the coming months. You know, the goal here is to try to get away from this one size fits all approach to security and recognize that the TSA and the airlines see some passengers regularly and maybe they should be focusing on those passengers that they don't see all that often. But, Brian , they do insist the elite travelers will still get random inspections and random pat-downs. Back to you.

    WILLIAMS: Well, let's hope we all qualify for the 'probably not a terrorist' flying category. Tom Costello at National Airport in DC tonight. Tom , thanks.

updated 10/4/2011 7:18:34 PM ET 2011-10-04T23:18:34

A small group of frequent fliers began using lower-hassle security lines Tuesday in exchange for sharing more personal information with the government in a trial program at four U.S. airports.

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The "PreCheck" program represents a big attempt by President Barack Obama's administration to move away from a one-size-fits-all security approach and toward a model that tailors passenger checks to what the government knows about them. It is being implemented after a public backlash and protest campaign last year over sometimes invasive pat-downs for travelers who refused to step inside full-body scanners.

The new program requires a basic trade-off. Passengers allow airlines or other government agencies to share their personal information with the U.S. Transportation Security Administration so they can be pre-screened before arriving at the airport. In return, passengers get a chance — not a guarantee — that they can move through faster lines and avoid removing their shoes, belts or light coats while keeping laptop computers and liquids in their travel bags.

If successful, the pilot program could spread beyond a small sliver of travelers and airports in Atlanta, Miami, Detroit and Dallas-Fort Worth.

Story: Unruly passenger on Detroit-bound plane arrested

The system's opening run in Atlanta earned positive reviews from several of the passengers who used it, but it also illustrated that they won't be immune to all traditional security procedures. They came to the same security checkpoint as other passengers, but were ushered to a specialized line. Rodney Berry of Atlanta praised the new system even though his bag got searched by hand at the end.

"It seems like it was faster, even though I got stopped," said the 42-year-old who typically flies at least once a week.

TSA Assistant Administrator Chris McLaughlin said the benefits of the program are twofold.

"This program allows us to focus on individuals that we know a great deal about. And it allows us to apply these expedited processes to those individuals," he said during a news conference at Hartsfield-Jackson Atlanta International Airport. "At the same time, it frees up resources for us to apply to individuals that we know less about and potentially pose a greater risk to aviation."

The voluntary test program includes some travelers enrolled in Delta Air Lines' and American Airlines' frequent-flier programs or three government-run traveler programs — called Global Entry, NEXUS and SENTRI — at the four airports. Participants in the existing government programs undergo background checks and are interviewed by customs officials to get cards that allow them to pass through customs more quickly.

Video: ‘We have better intelligence, better technology’ (on this page)

The new PreCheck program is very small. TSA officials estimate that somewhere from 5,000 to 8,000 travelers could eventually be ushered through the specialized security lines daily. That's less than 1 percent of the average number of passengers screened daily at domestic airports. No one in the program is guaranteed an expedited screening, and the TSA says they're still subject to random and unpredictable security steps.

McLaughlin said he could not disclose for security reasons exactly how the TSA will screen passengers in the pilot program before they check in.

The government already pre-screens all U.S. passengers, typically checking their full names, birthdates and genders against government databases of potential terrorists. But frequent-flier programs and the government traveler programs collect more data. For instance, personal information provided in Delta's frequent-flier program includes the traveler's home address, email address or phone number, and preferred language.

Peter Goelz, the former managing director of the National Transportation Safety Board, said he believes programs like PreCheck are the future of airport security screenings.

"With the amount of personal information and intelligence that the TSA can access, I think you can get a very clear picture of who's going to be a potential threat and who isn't," he said. While Goelz said he believed the new program was secure, he questioned whether federal security officials — whom he said fear getting publicly second-guessed — are willing to expand it.

"They're terrified that something will get through," he said.

On Monday, the federal agency also announced it will spend $3.2 million on new technology intended to automatically spot fake government identity documents and airport boarding passes. It's expected to be tested early next year and will be incorporated into the pilot program.

Brad Childress, 59, was among the first passengers to breeze through the specialized security line in Atlanta. He set off the metal detector when he forgot to remove a money clip from his pocket, but he called the process "a piece of cake."

He wears leather loafers without shoelaces to the airport since he usually has to take them off as part of a normal security screening. On Tuesday, his shoes stayed on his feet. He said he never believed that the traditional security screening made the country safer.

"I always thought that was a false sense of security anyhow," he said.

The frequent traveler on Delta was unaware he had enrolled in the program, though airport officials say he may have authorized the airline to share his information on an electronic form without realizing it.

Childress said he would have to learn more about the information he was sharing with the government before deciding whether he objected. He pointed out that various government agencies already have details about his life.

"They already know where I'm traveling, they know where I live, they know what my credit card number is," he said. "So they know a lot about me."

Copyright 2011 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


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