staff and news service reports
updated 10/7/2011 2:35:58 PM ET 2011-10-07T18:35:58

A Canadian telecommunications satelite is back in service after an anomaly knocked out service to remote areas of the Arctic, the satellite's operator said Friday.

The disruption of Telesat's Anik F2 satellite affected wireless data, telecommunication and broadcast services.

It reportedly affected 10 of 33 communities served by NorthwesTel in Canada's far north. First Air airline canceled 48 flights, stranding about 1,000 passengers just before the Canadian Thanksgiving long weekend.

Telesat said the satellite suddenly ceased functioning Thursday morning, due to a "technical anomaly."

"This particular anomaly was the result of a software error encountered during a routine maneuver which triggered the satellite to place itself into a safe mode, shutting itself down and pointing itself at the sun to ensure it remained powered," Telesat said in a statement.

The problem was traced to a recent software update that was provided by the satellite manufacturer, Telesat said. The company said that update was not reloaded onto the satellite, and service was restored overnight.

The Anik F2 satellite was built by the Boeing Co. and launched in 2004.

This report include information from and The Associated Press.

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