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While it's often less expensive to manufacture products overseas, truth is, there are some compelling business reasons for making things in America. Small-business owners share five ways you can capitalize on the fact that you're supporting the red, white and blue.
1. Evangelize your USA-made status through
marketing.
Be proud of your American roots by making sure that your website,
advertising and other promotions highlight the
fact that your products are made in the United States. The
apparel company Seedling
Kids, for example, puts the 'Made in the USA' message at the
very top of its website. "We get business based on our commitment
to producing here, and we showcase this in our catalog, in our
trade show booths and in every magazine we advertise
in," says Stephanie Webb, CEO of the Wilmington, N.C.-based
company, which sells kids' T-shirts, rompers and dresses that are
made of certified Texas cotton and produced in an Allentown, Pa.,
factory. "Many of the shops that sell our line stock only
American-made products, and we find that our customers are
committed to buying products that are made here."
Related: How to Find a Manufacturer For Your Product
2. Remind buyers that you're helping to keep jobs
here.
With many jobs being outsourced abroad, let customers know that
you're helping to keep people employed in America. "We carry
around a pamphlet from Create Jobs for USA and
talk to our stores about the impact that one American job has on
the economy," says Roberto Torres, president of Black & Denim, a men's
fashion company that employs seven people. The Tampa, Fla.,
company uses only U.S.-made materials and says it helps support
more than 300 additional American jobs through the suppliers that
make everything from zippers and rivets to leather patches.
Torres encourages retailers to let customers know Black &
Denim is helping keep jobs in America. "We market that fact in
the hopes that they can become advocates for our cause," he says.
"They're the best ones to explain why there's a higher markup on
American-made goods."
3. Find creative ways to show you're
all-American.
Use a little imagination and you can transform even your
hang-tags into an America-proud marketing tool. For example,
Seedling Kids garment tags contain organic flower and peapod
seeds from Ohio. "We live on a farm, we have 20 chickens and our
line reflects the life we really live," Webb says of the clothing
that is sold at Nordstrom, Uncommon Goods and 700 boutiques
nationwide. "The seeds are part of our logo, but the fact that we
source these seeds from Ohio is yet another way we show customers
that we're committed to producing domestically."
Related: Secrets of the 10 Most-Trusted Brands
4. Show why 'Made in the USA' is better.
Promote the consumer benefits of buying an American-made product.
In its marketing campaign, for example, Hamilton Shirts, a
Houston-based maker of custom dress shirts, focuses on
convenience and the advantages of its domestically produced
apparel. "Our customers often need shirts in a hurry -- maybe
they have an event that requires a tuxedo shirt but didn't plan
ahead," says David Hamilton, co-owner. "Because we are in the
U.S., we can make shirts in days as opposed to weeks or months.
And if there are issues, we can address that faster than if our
factory was in Asia."
5. Share personal stories about where your products are
made and who makes them.
Use Facebook and Twitter to drive home the fact that your
products are made in the U.S. and that it's a good thing. At
Darn Tough Vermont, a
family-owned performance sock company housed in a
Northfield, Vt., mill, every social media interaction with
customers tries to reference the Vermont lifestyle. "We
deliberately show customers that we're a real Vermont
company and share stories about life in Vermont, whether it's a
factory worker retiring after 30 years or an anecdote
about bouldering in Smugglers Notch in Northern Vermont,"
says Ken Liatsos, director of social media for the company, which
opened in 1978. "We don't scream that we're made in the USA, but
we want people to know it. Our use of social media helps
customers understand that we're a real business and that we're
committed to staying made in Vermont, USA."
Related: Brand Storytelling Becomes a Booming Business
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