CLEVELAND — That was patient confidentiality blowing in the wind.
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About 3,000 highly detailed patient hospital statements blew across busy downtown streets and sidewalks Tuesday after a box fell off a delivery truck, the Cleveland Clinic said.
The Cleveland Clinic is providing a hot line for people to call after thousands of patient records blew across downtown Cleveland yesterday.
“An investigation is underway to determine how this incident occurred,” said Eileen Sheil, a spokeswoman for the hospital. “We are currently identifying which patient records were impacted and will be contacting those patients directly.”
She said the clinic was determined to contact all affected patients on Wednesday. The records were from two members of the Cleveland Clinic Hospital System — Lakewood and Marymount hospitals.
Executives in business suits and uniformed Cleveland Clinic security officers crisscrossed the area, picking up papers as motorists already slowed to a crawl by road construction watched and honked.
The patient statements included patient names, patient numbers, home addresses, insurers and policy numbers, treating physicians, admission and discharge dates and detailed billing information.
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