Imagine coming home and finding everything you have is gone.
It's a hidden side of the foreclosure crisis: If you fall behind in your mortgage and you go into foreclosure, banks will often hire contractors to go to your house and take it over, sometimes breaking in and chucking everything. But an investigation by TODAY found they've made big mistakes.
Watch the video above or click here to read National Investigative Correspondent Jeff Rossen’s report.
More from NBC News Investigations:
- Whistleblower gets record $14 million payout from SEC
- No. 2 US nuke commander suspended amid gambling probe
- Nearly two mass shootings per month since 2009, study finds