April 30, 2013 at 8:54 PM ET
Users of the online reputation-management service Reputation.com are being warned that the site has suffered a security breach, exposing basic data but not passwords to an unknown attacker.
In an email to users, the company said Tuesday it detected and shut down an attack, but not before the person or persons behind it got access to some basic information. Names, emails, phone numbers, addresses, and some other info were exposed.
Information about why customers retained the site's services, "communication between you and our team," and "any details about the services we provided to you" were not accessed, the site said in the email to users.
Fortunately, the passwords were encrypted, so there's almost no chance the attackers will be able to use the few they took. Reputation.com quickly changed all passwords, and users should be receiving confirmation in an email.
No one's financial info or other private data were accessed, reportedly, so there's no danger of fraud — although basic info like phone number and address could be sold to a third party. The company is providing a year of free credit monitoring to anyone who is afraid they might run into trouble because of the hack.
Devin Coldewey is a contributing writer for NBC News Digital. His personal website is coldewey.cc.