April 17, 2012 at 1:44 PM ET
Updated 1:56 p.m. ET
Some Gmail users were experiencing issues with the email service on Tuesday. But don't panic — because Google quickly became aware of the problem and investigated it before you even read these words.
There isn't a lot of information about the problem at this point, but we do know that some users were seeing error messages — most commonly "Temporary Error 500" — and couldn't access their email accounts.
The Google Apps Dashboard didn't shed any light on things, as it simply acknowledged that some users were reporting issues with Gmail and that someone's looking into things.
We reached out to Google for further information while the problem was occurring and a Google spokesperson simply told us the following:
We're aware that some users are experiencing an error when accessing their Gmail. We’ve implemented a fix and users should be able to access their mail shortly. We apologize for the inconvenience. Thanks for your patience.
Update: Shortly after we heard back from the Google spokesperson, the Google Apps Dashboard was updated to show that the problem should be resolved. This is the full message posted by Google:
The problem with Google Mail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
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