Nightly News | December 14, 2011
Buyer’s remorse? Stores see early returns
The shopping season started out strong for stores, but return rates are now running as high as 15 percent. NBC’s Brian Williams reports.
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This content comes from a Full-Text Transcript of the program.
BRIAN WILLIAMS, anchor: Ominous sign of the times during this holiday shopping season. An Associated Press story about retailing and Christmas shopping . It says some stores are experiencing preholiday returns, indicating a kind of buyers' remorse. A lot of folks who rushed to snag discounts on TVs , toys, other gifts are quickly returning them. One company that buys back returned merchandise from big stores like Walmart says return rates are running about double the rate we'd normally see in better economic times.