Nightly News   |  February 21, 2013

Study: When faced with rude people, don’t engage

Researchers at Baruch College at City University in New York found employing the silent treatment is better for your health than engaging in direct confrontation with someone who is being offensive . NBC’s Brian Williams reports.

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This content comes from Closed Captioning that was broadcast along with this program.

>>> two items about anger in the news. researchers at city university here in new york have studied rude and offensive behavior, because, let's face it, new york city can be a rich environment for the study of such things. they have found the silent treatment is better for your health when you're confronted by someone who is being rude or offensive or both. they say as as extraicism is best. engaging the rude can be depleting on our health.