Nightly News   |  April 17, 2013

Delays plague American Airlines after Tuesday outage

A glitch in American Airlines’ reservation system left planes grounded for several hours Tuesday, leading to flight cancellations and delays into Wednesday. NBC’s Brian Williams reports.

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This content comes from Closed Captioning that was broadcast along with this program.

>>> very bad day yesterday when its computer system went down and the entire fleet was grounded for a time, today they say most of the system is back to normal. there are still some aircrafts that had to put down in some unintended locations. well, because of all of it their ceo tom horton posted an apology video on youtube. he blamed it on a software problem. about a thousand flights were cancelled. about 1200 were delayed.