Nightly News | March 24, 2014
>>> members of flight 370 passenger passengers, none of us can imagine how they must feel each day after not knowing. that is why today was a crushing blow, what was said and how it was said. nbc's keir simmons is in kuala lumpur for us, good evening.
>> reporter: good evening, brian, after today's announcement it was a terrible loss for many of the families, some, chinese families accused the malaysians of murdering their loved ones as others tried to simply make sense of this terrible loss. family members overwhelmed by grief. this woman who had lost so much was inconsolable. many first heard the news by text message . then in a private meeting. it left them in tears. others were furious at officials and the media swarming around them so soon after they heard that flight 370 was gone forever. nbc was with family members in beijing.
>> i saw people crying and wailing and absolutely devastated by the fact that their families were gone.
>> reporter: in kuala lumpur , grieving families listened to the prime minister's announcement in disbelief. this person's 29-year-old son was on flight 370. it is my worst fear, he said. his family had no warning today. or an e-mail or anything?
>> no, no.
>> reporter: relativie ins around the world receiving the news they dreaded.
>> it is not the answer we wanted. but it is an answer, and it does help to know that we know something.
>> reporter: philip wood's brother, tom, tried to make the best of it.
>> it is better than nothing. i'll tell you that. now we can start to have some closure.
>> reporter: but others tonight are struggling with grief. and unanswered questions. and in his own statement, malaysian airlines said they have been at the heart of ever action taken, they say they told the majority of the families by telephone, not by text or in person.
>> keir simmons in kuala lumpur , where the flight originated. thank you.