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By Ben Popken

It's a parent's worst nightmare. You've been in an accident. Your child is trapped in their car seat as your fingers fumble with the buckle. But it won't budge.

In the first installment of our new consumer news and action series "Attention Shoppers!" we tackle sticky car seat buckles and how to fix them.

We'll take the hot consumer story of the day and zero in on what matters most to you, giving you specific steps to take, phone numbers to call and email addresses and websites to hit up. Like this one: Now's the time to go there if you never got that sticky Graco car seat buckle replaced, and try again if you, like several parents we heard from, ordered one and it never arrived.

We'll answer tricky questions in an informative and engaging way. And we'll empower you to make your family's life better and safer.

Here's the news, now here's what you can do about it.

Got a consumer problem? Email or tweet @bpopken and we'll get on the case.