Utility workers trying to blast out a grease clog from a sewer line forced 3,000 gallons of raw sewage into a couple's home, forcing them to abandon their house while hoping that the city makes good on a promise to clean up and repair the damage.
Mac and Meg McCormick say city leaders have also promised to pay for their stay in a hotel until the repairs are complete. The couple doesn't have any of the agreement in writing, and city officials have declined to discuss the case because it's ongoing.
"We feel we have no choice but to put our trust and faith in the hands of the city," Meg McCormick said this week as movers hauled damaged furniture from her house. "And I'll be honest, that's a little scary."
Scott Denham, the risk manager for Charlotte and Mecklenburg County, declined to discuss the details of the sewage backup, but did say, "There's no question of the severity of this event."
City officials don't even know how much the repairs and cleanup will cost, Denham said. Meg McCormick said she has received estimates of $75,000 to $150,000. The house has a tax value of $101,300.