DETROIT, Sept. 1, 2010 (GLOBE NEWSWIRE) -- Gomez, the web performance division of Compuware Corporation (Nasdaq:CPWR), today published the first U.S. Retail Banking Web Site Performance Index. This single, overall rank provides retail bankers with a fast, top-line view into how their web or mobile sites are performing across multiple dimensions in comparison to competitors and industry leaders.
The U.S. Retail Banking "Rank of Ranks" is the first in the industry to provide an aggregate ranking across all benchmark measurements and sets a new industry benchmark standard for delivering superior web experiences. The U.S. Retail Banking Web Site Performance Index consolidates multiple tests to provide retail banks with a single rank to quickly compare their performance to top competitors and industry leaders. Regions Bank earned the number one ranking across all fifteen retail banking companies for the first U.S. Retail Banking "Rank of Ranks" measured from August 8 - August 22, 2010.
"We are very proud to have earned the top web site performance ranking in Gomez's inaugural U.S. Retail Banking Web Site Performance Index," said Chris Cox, executive vice president and head of Regions E-business division. "At Regions, we continually strive to create the best online experiences for our customers and the new 'Rank of Ranks' benchmark, tracked by Gomez, provides us with an instant view into how we're performing in this segment."
"As retail banks continue to look for new ways to differentiate themselves among their competition, the 'rank of ranks' website index helps retail bankers instantly understand their performance in comparison to key competitors," said Matt Poepsel, VP Performance Strategies, Gomez. "With competitive benchmarking, companies can improve web performance and better manage their customer experiences and expectations."
The U.S. Retail Banking website benchmarks measure performance of websites across three key metrics: response time, availability and consistency. Response time monitors how quickly visitors can access content and perform tasks on each site. Availability validates whether customers get the information they need when they need it, and consistency measures uniformity in customers' experiences of each site.
Gomez has doubled the number of global web performance benchmarks it has published for over ten years to more than 100 that include more than 2,000 companies in dozens of industries. Gomez web benchmarks involve testing the websites of target companies using a subset of the Gomez Global Performance Network, which features more than 150 high-bandwidth "backbone" locations and more than 150,000 actual end-user "Last Mile" locations around the world. Gomez Mobile benchmarks test mobile-specific versions of target websites. These are typically "streamlined" versions of websites that were created specifically with the mobile form factor and throughput speeds in mind. Gomez Business Process benchmarks measure typical multistep processes -- such as purchasing a product or performing a stock trade -- across major brands in the same industry. For more details on Gomez benchmark methodology, go to: http://www.gomez.com/benchmarks/methodology/.
About Compuware Gomez
Gomez, the Web performance division of Compuware, provides the industry's leading solution for optimizing the performance, availability, and quality of Web and mobile applications. The on-demand Gomez platform integrates Web load testing, Web performance management, Web cross-browser testing, and Web performance business analysis, enabling organizations to test from the "outside-in" -- across all users, browsers, devices, geographies, and data centers -- using a global network of over 150,000 locations. Gomez is an integral part of Compuware's end-to-end Application Performance Management offering, the industry's only solution for optimizing application performance across the Enterprise and the Internet. Over 3,000 customers worldwide, ranging from small companies to large enterprises -- including 12 of the top 20 most visited U.S. websites -- use Gomez to increase revenue, build brand loyalty and decrease costs.
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Founded in 1973, Compuware provides software, experts and best practices to ensure applications work well and deliver business value. Compuware solutions optimize application performance across the Enterprise and the Internet for leading organizations around the world, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: .
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CONTACT: Compuware Corporation Gomez Division Press Contact Brenda Menard 781-698-2393 firstname.lastname@example.org For Sales and Marketing Information 877-372-6732 www.gomez.com 10 Maguire Road Lexington MA 02421