North American and European Businesses Lose Millions of Revenue Dollars Yearly Due to Poor Cloud Performance

/ Source: GlobeNewswire

DETROIT, March 1, 2011 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, today announced the findings of a cloud performance survey conducted by Vanson Bourne. The survey of 677 businesses in North America and Europe examined the impact application performance has on cloud application strategy and deployments. Download the survey whitepaper here: .

The survey reveals that the majority of organizations in both regions are greatly aware that poor performance of cloud applications has a direct impact on revenue. The survey shows that businesses in North America are losing on average almost $1 million per year because of the poor performance of their cloud-based applications. In Europe, the figure is more than $0.75 million. The survey also reveals that organizations are delaying their cloud deployments because of performance concerns and believe that service level agreements (SLAs) for cloud applications should be based on actual end-user experience and not just on service provider availability metrics.

Other key survey findings include:

  • 58 percent of organizations in North America and 57 percent of organizations in Europe are slowing or hesitating on their adoption of cloud-based applications because of performance concerns.
  • 94 percent of organizations in North America and 84 percent of organizations in Europe believe that SLAs for cloud applications have to be based on the actual end-user experience, not just service provider availability metrics.

"These survey results highlight the growing awareness that the ability of IT organizations to guarantee the performance of cloud applications is severely restricted, and more rigorous SLAs are required for issues such as internet connection and performance, end-user experience and other factors," said Richard Stone, Cloud Computing Solutions Manager at Compuware Corporation. "The ability to monitor and measure these new, business-oriented SLAs will be a critical necessity. Performance in the cloud requires an integrated application performance management solution that provides application owners with a single, end-to-end view of the entire delivery chain."

Download the survey whitepaper here: .

Compuware delivers the market's only application performance management solution ‑ Gomez and Vantage ‑ that provides broad visibility and deep-dive resolution across the entire application delivery chain, spanning both the enterprise and the Internet. These unrivaled capabilities make Compuware the global standard for optimizing application performance.

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In June 2010, Compuware commissioned independent market research company, Vanson Bourne to conduct a study of IT director's in three European markets to gain a greater understanding of the attitude towards cloud computing in Europe. The research was done via telephone to a pre-qualified audience determined by Vanson Bourne based on Compuware's requirements. In conducting the survey, Vanson Bourne questioned 300 European IT directors in large enterprise organizations with more than 1000 employees. Specifically they questioned 100 IT directors in the UK, 100 in Germany and 100 in France. The objective was to gain a deeper insight on overall attitudes towards cloud computing performance and insights into the impact of cloud computing performance on their organizations.

Compuware asked the same questions to the North American market to see how similar the attitudes of business leaders in the two markets compared. The North American survey was conducted in October 2010 via e-mail to 377 organizations in the United States and Canada.

Compuware Corporation

Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: .

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CONTACT: Press Contact Kayla Siefker, Senior Public Relations Manager, Compuware's APM Solution,, 313-227-1402 For Sales and Marketing Information Compuware Corporation, One Campus Martius, Detroit, MI 48226, 800-521-9353,