NEW YORK, March 30, 2011 (GLOBE NEWSWIRE) -- Veteran business journalist, Sasha Salama, joins Mike Smerklo, Chairman of the Board & CEO, ServiceSource International, Inc. (Nasdaq:SREV), to discuss the company's industry, strategy, financials and positioning.
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Mike Smerklo is committed to advancing ServiceSource's vision and mission to deliver innovative and market leading cloud-powered service revenue performance solutions for technology-based companies, and keep ServiceSource laser-focused on increasing customers' maintenance, support and subscription revenue, profits and earnings. Under Mike's leadership, ServiceSource has grown to lead the service revenue management market with over 1,300 employees globally and $5 billion of revenue under management among the leading technology-based brands.
Prior to taking the helm at ServiceSource, Mike has held executive positions at Opsware (previously Loudcloud), Morgan Stanley and Lehman Brothers. Mike holds an MBA from the Kellogg Graduate School of Management, where he graduated with distinction. He also holds a BS in Business Administration from Miami University.
In addition to serving as Chairman of the Board of Directors for ServiceSource, Mike is active in Young Presidents Organization (YPO), sits on the Board of the Greater Bay Area Make-A-Wish Foundation and is a regular speaker at industry events. Mike also founded and chairs the Service Executive Industry Board (SEIB), an independent industry board created to share best practices, address issues and shape the future direction of the maintenance and services industry.
The service revenue performance company, ServiceSource, partners with technology–based companies to help them maximize maintenance, support and subscription revenue while optimizing customer loyalty. ServiceSource delivers results with a purpose-built cloud-enabled service, including a suite of cloud applications and dedicated service sales teams leveraging a proprietary service revenue intelligence platform of benchmarks and best practices. ServiceSource operates using a pay-for-performance business model that enables a success-driven, shared-risk partnership. ServiceSource is headquartered in San Francisco, with offices and full solution capabilities around the globe.
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