The founder and CMO of Angie's List joins MSNBC on Friday for a greenroom interview to share her ideas about the value of small businesses and customer service.
Angie Hicks created her fortune the old-fashioned way.
She was the first person in her family to attend college. When she graduated from Indiana’s DePauw University in 1995, Hicks chose risk over an accounting job. That same year, she established Columbus Neighbors and struggled for a year to maintain the business. She worked seven days a week and survived doors being slammed in her face—all for a no-guarantee gig.
But then Angie’s List came along.
Hicks is the founder and CMO of the company, a self-proclaimed “homeowner’s grapevine” that serves as a “word of mouth.” It allows consumers to file reports about the service providers they use. More than 2 million subscribers rate home improvement and healthcare businesses on an “A” to “F” scale in punctuality, professionalism, price, quality, responsiveness, and overall performance.
She joins MSNBC on Friday for an Afternoon Mo Joe greenroom interview. Tweet your questions to #MoJoe, and watch the web-exclusive greenroom interview to learn more about Hicks’ ideas on female entrepreneurship, the value of small businesses, customer service, and challenges faced by working women, and which of YOUR questions she answers.
Stats about Angie’s List
- Allows consumers to file reports about the service providers they use
- Firms in more than 550 categories that range from home improvement to healthcare (plumbers, funeral directors, boat upholsterers, private investigators, etc.)
- More than 2 million subscribers
- Available nationwide operating in 219 cities and all 50 states
- Member’s annual fee of about $6/month (depending on the market) provides access to the list
- More than 1,300 employees
- First quarter revenue of 2013: $52.2 million