"We knew there were going to be some glitches, but these are glitches that, quite frankly, go way beyond the pale of what should be expected," Gibbs said.
Former White House press secretary Robert Gibbs had some tough words for the Obama administration Monday, saying “I hope they fire” the people responsible for the many glitches currently plaguing the healthcare.gov website.
“This is excruciatingly embarrassing for the White House and the Department of Health and Human Services,” Gibbs said on NOW with Alex Wagner. “This was bungled badly. This is not a server problem like too many people came to the website, this is a website architecture problem.”
Gibbs noted that in the White House’s defense, buying health care wasn’t as easy as buying a song on iTunes and referenced a Bloomberg column which noted that in Massachusetts, interested parties registered an average of 18 inquiries before signing up.
Still, he said, the administration had no excuses.
“This is health care,” he said. “It’s very involved, people are going to take their time with it, but boy if they don’t get these glitches figured out fast people aren’t going to come back for visits 15 through 18 and I will say this–I hope they’re working day and night to get this done and when they get it fixed, I hope they fire some people that were in charge of making sure that this thing was supposed to work.”
He added, “We knew there were going to be some glitches, but these are glitches that, quite frankly, go way beyond the pale of what should be expected.”