Bill Eveland, who owns a body shop in Shawnee Mission, Kansas, told NBC affiliate KSHB that it can cost up to $5,000 to replace a floorboard — often more than the car's book value.
“Once it is out of the warranty period, [Nissan] doesn’t have any legal obligation,” Eveland said. “It becomes more of a customer service issue of whether they want to deal with it or not.”
Drivers like Herb Brown, who owns a 2006 Altima, feel like they’re stuck with a car that costs too much to fix and isn't safe enough to sell.
"I mean who would want to buy a car with holes in the floor boards?" he said.
Brown, who lives in Overland Park, Kansas, said he hopes Nissan puts its recall decision in reverse.
“I’ve had three Nissans in my life. I love the car, but if they don’t make this right, I won’t get another one,” he told KSHB.
Reynolds is a producer in NBC News’ Washington Bureau, where she has covered the IRS targeting scandal, the impact of sequester and the Affordable Care Act, among other things, since joining the network in May 2012.
Prior the joining NBC News, Reynolds was a producer for ABC News “Nightline” and “Good Morning America.”
Over her career, Reynolds has covered everything from politics to pop culture. She produced day in the life pieces with President Barack Obama, covered the aftermath of Hurricane Katrina and the Joplin tornado and produced profiles of Perez Hilton and Jay-Z.
Reynolds was part of the "Nightline" team that won a Barone Award for excellence in journalism for a series on The Clinton Years.
Tom Costello is an NBC News correspondent based in Washington, D.C.