Secretary of State Mike Pompeo said Wednesday that the medical symptoms were “very similar” and “entirely consistent with” the cases of 21 embassy staffers and their families in Cuba who became ill last year in unexplained sonic incidents.
Pompeo later said he raised the issued personally with Chinese Foreign Winister Wang Yi, who was in Washington for trade talks.
“We are concerned about it, it is a serious medical incident,” Pompeo told reporters at a joint news conference. “We want to make sure we are taking care of every one of our officers overseas.”
Wang said China had investigated “in a very responsible manner," but added: “We have not found that any organization or individual has carried out any such sonic influence.”
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He said he hoped the case would not be “magnified” or “politicized.”
In Beijing, Chinese Foreign Ministry spokeswoman spokesperson Lu Kang, repeated the denial at a daily press briefing.
“The Chinese government has conducted a careful investigation and we have already given preliminary feedback to the United States,” he said. “At present, there is no evidence or clues as to what may have caused the effects claimed by the U.S.”
According to the State Department alert, the unidentified American worker in Guangzhou “reported subtle and vague, but abnormal, sensations of sound and pressure” and was eventually flown to the U.S. for medical checks that found a “mild traumatic brain injury.”
“While in China, if you experience any unusual acute auditory or sensory phenomena accompanied by unusual sounds or piercing noises, do not attempt to locate their source,” it warned. “Instead, move to a location where the sounds are not present.”
The State Department will send a medical team to Guangzhou early next week to conduct medical evaluations of all consulate employees who request it, spokeswoman Heather Nauert said.
China's nationalistic state-run Global Times tabloid said in a commentary that it was "very inappropriate" that the United States issued a public health alert despite only having a "vague understanding" of the situation.
The U.S. in October expelled 15 Cuban diplomats from the United States for what it said was Cuba's failure to protect staff at the U.S. embassy in Havana from mysterious health incidents at one point thought to possibly have been sonic "attacks".
It also withdrew the affected American staff from Cuba. They had reported symptoms including hearing loss, dizziness, fatigue and cognitive issues. Cuban officials dismissed the idea of acoustic strikes as "science fiction" and accused Washington of slander.
Neither government has determined who is responsible.
"Some very bad things happened in Cuba," President Donald Trump said at the time. "They did some bad things."
Mac William Bishop reported from Beijing, and Alastair Jamieson reported from London.