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Organizational changes at Postal Service come amid slowdown concerns

Postmaster General Louis DeJoy imposed a new organization structure just days after meeting with the top two Democrats in Congress.
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Postmaster General Louis DeJoy, who is facing pressure from Congress over mail delays and concerns about how the U.S. Postal Service would handle mail-in voting during the November presidential election, is shaking up the agency's organizational structure.

New managerial appointments came with the removal or reassignment of nearly two dozen postal leaders, illustrated by a new list of executive leaders but not expressly noted by the U.S. Postal Service's statement on the shakeup.

The moves Friday also included a hiring freeze and a request for "early retirement authority" for nonunion employees.

“This organizational change will capture operating efficiencies by providing clarity and economies of scale that will allow us to reduce our cost base and capture new revenue,” DeJoy said in the statement.

Image: Chuck Schumer
From center, Senate Minority Leader Chuck Schumer, D-NY, makes his way to the office of House Speaker Nancy Pelosi, D-CA, for a meeting with her and Treasury Secretary Steven Mnuchin, White House Chief of Staff Mark Meadows and Postmaster General Louis DeJoy at the US Capitol on Aug. 5, 2020.Mandel Ngan / AFP - Getty Images

DeJoy announced a new focus on retail and delivery, logistics and processing, and commerce and business solutions — with new leaders, Kristin Seaver, David Williams and Jacqueline (Jakki) Krage Strako, respectively.

Above them will be Scott Bombaugh, acting chief technology officer, Steve Monteith, acting chief customer and marketing officer, and Pritha Mehra, acting chief information officer, DeJoy announced.

Also on Friday, the U.S. Postal Service announced a third-quarter net loss of $2.2 billion. In a statement, the agency said even Congressional relief funds of $10 billion would "not address the Postal Service's broken business model."

The leadership shake-up came two days after House Speaker Nancy Pelosi and Senate Democratic Leader Chuck Schumer had a closed-door meeting with DeJoy that Schumer described as "heated."

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The Congressional leaders expressed concerns about how mail delays could impact the election during a pandemic that is pressuring states like Nevada to conduct their November elections almost entirely by mail.

President Donald Trump has been critical of mail-in voting and the U.S. Postal Service, saying it is inefficient.

DeJoy, a major Trump donor who's the first postmaster general not to come from within the ranks of the Postal Service in nearly two decades, imposed cost-cutting measures in June that the Democratic leaders, as well as some Republicans in Congress who represent rural districts, want rolled back.

David Partenheimer, a spokesman for the Postal Service, on Thursday denied that delays in mail delivery were taking place.