Subscribe to Breaking News emails

You have successfully subscribed to the Breaking News email.

Subscribe today to be the first to to know about breaking news and special reports.

Telemarketer for Ben Carson campaign, conservative causes pays $250,000 fine

by Sarah Kleiner, Center for Public Integrity /

Breaking News Emails

Get breaking news alerts and special reports. The news and stories that matter, delivered weekday mornings.

WASHINGTON — A telemarketing company that fundraises for politicians, charities and major corporations has settled a complaint filed by the Federal Trade Commission over allegedly "false and misleading" tactics.

InfoCision, based in Akron, Ohio — whose clients have included a pro-President Donald Trump political action committee, Housing and Urban Development Secretary Ben Carson's 2016 presidential committee and groups connected to the Tea Party — agreed Wednesday to pay $250,000 to settle a civil complaint brought by the Department of Justice.

During the past five years, federal political committees have paid InfoCision at least $24.8 million, a Center for Public Integrity analysis of Federal Election Commission records indicates.

The federal government accused InfoCision’s telemarketers of misleading donors by telling them they weren't calling to collect donations when, in fact, they were — a violation of the federal Telemarketing Sales Rule.

"Consumers in the United States have suffered and will suffer injury as a result of Defendant's violations," the Department of Justice and Federal Trade Commission wrote to the U.S. District Court for the Northern District of Ohio.

Absent some penalty, the government agencies argue, InfoCision "is likely to continue to injure consumers and harm the public interest."

Steve Brubaker, chief of staff for InfoCision, said the company disputes the allegations but agreed to settle the case to avoid a lengthy court battle.

"We feel strongly the investigation had no merit whatsoever," Brubaker said. "The agency never produced a single consumer complaint, or even suggested that consumers actually had been confused."

InfoCision has come under fire in the past for its telemarketing practices. Former employees have alleged the company preys on elderly people and an investigation by Bloomberg Markets Magazine found InfoCision was keeping most of the money it was raising on behalf of the American Cancer Society, the American Diabetes Association and other charities.

InfoCision's settlement document with the Department of Justice doesn’t include details about which charities InfoCision had been calling on behalf of when it allegedly misled donors. Mitchell J. Katz, a spokesman for the FTC, said that information isn't public.

Political committees that have hired InfoCision include Carson America, Carson's presidential campaign committee, which paid $5.2 million. A Carson representative could not immediately be reached.

A pro-Trump committee, Great America PAC, has spent $435,600 on InfoCision since 2016, according to FEC filings.

The Tea Party Majority Fund has spent about $2.2 million on InfoCision since 2013, and the Tea Party Leadership Fund paid the company about $433,100 during the same time period.

Conservative-leaning Citizens United Political Victory Fund, which is led by Trump's former deputy campaign manager David Bossie, has paid InfoCision $2.1 million since 2013.

The Stop Hillary PAC, which last year morphed into the Committee to Defend the President, has also used InfoCision to raise funds.

Dan Backer, an attorney and a political consultant who represents numerous conservative political committees, including the Committee to Defend the President and Great America PAC, defended InfoCision as having a "sterling reputation for integrity."

"This is just another case of government bullying by unaccountable bureaucrats," Backer said. "It’s outrageous, and exactly why Americans across the board are disgusted with Washington."

Some corporate entities and academic institutions have likewise been eager to work with InfoCision.

The company's website includes testimonials from big-name corporate clients. AT&T, Comcast, Time Warner Cable and Little Tikes, a children's toy maker, are among companies that have done business with InfoCision.

InfoCision and its founders also bought the naming rights to several Akron-area high school and college athletic fields, including a 20-year, $10 million deal to dub the University of Akron's football facility "InfoCision Stadium — Summa Field."

The Center for Public Integrity is a nonprofit, nonpartisan investigative news organization in Washington, D.C.

Breaking News Emails

Get breaking news alerts and special reports. The news and stories that matter, delivered weekday mornings.
MORE FROM news