Malaysia Airlines flies 37,000 passengers to more than 80 destinations each day, and as questions arise over whether the airline can survive two separate catastrophes in less than five months, passengers continued to board the embattled airline's flights. But they expressed some trepidation. Passenger Christina Thompson Jones told NBC News from Kuala Lumpur International Airport that she was "anxious" to fly Malaysia Airlines after MH17 was shot down over Ukraine on Thursday with 298 people on board. Still, she's "sure it could have been any airline," she said.
Malaysia Airlines customer Paul Bailey said he doesn't mind flying the airline since Thursday's crash wasn't the result of mechanical error. But he is still considering switching to a different carrier in the future because he suspects "morale" will be negatively affected among Malaysia Airline's crew after two separate tragedies. The National Union of Flight Attendants Malaysia released a statement Saturday saying they are "greatly saddened" by the downing of MH17 and "have also not overcome the battle of a missing MH370."
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— Miguel Almaguer, Ed Flanagan and Elisha Fieldstadt