Copenhagen Airport Says Google Glass a Hit With Staff

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Passenger-services workers at Copenhagen Airport who got to test out Google Glass on the job for two months liked what they saw, for the most part. “We found Google Glass very easy to use and more user-friendly than other devices such as tablets,” said Marie-Louise Lotz, the airport’s director of customer care. Copenhagen was the world’s first airport to trial Glass. Lotz said the wearable computer reduced the amount of paper duty managers needed to carry and also gave workers hands-free access to handy services like Google Translate as well as gate, baggage and flight information. But officials said Glass needs to iron out a few technological issues, such as short battery life and less-than-ideal scanning capability, before it is considered for permanent implementation. So will wearable computers wearable computers be "the next big thing" in travel? SITA, a company that provides telecommunications services for the airline industry, recently produced a report addressing that question.

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