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It’s kind of like magic. Amazon’s first smartphone, the Fire, can recognize millions of objects at the press of a button, make 2D images look like they’re in 3D and instantly connect you to live tech support.
But is this $199 AT&T exclusive just smoke and mirrors? Here are the pros and cons.
The Good Stuff
3D-Like Screen. The Fire phone’s Dynamic Perspective display catches your eye. Literally. Four cameras on each corner track your head movements and adjust the image on-screen accordingly.
The effect — enabled in a handful of apps — lets you see 3D-like images. You can also get additional information, such as restaurant listings, merely by tilting the phone to the side.
There are also a handful of games that react to head tilts, but I found it disorienting at times.
Firefly: A Shazam for Everything. The Fire’s other marquee feature is called Firefly. It rhymes with "buy." And here’s why: Hold the camera button for two seconds, and Firefly will not only identify what you’re looking at, but also let you purchase it on Amazon. It even works for videos.
When Firefly works, it works well, but I’m not sure how useful this feature is for everyday consumers. How often are you out and about, see a can of Coke, and think, "I need to order a case of that?"
Amazon Prime for a Year. Consumers who sign up for the Fire phone also get a year of Prime service for free — a $99 value — which lets you stream thousands of movies and music, and gives you free two-day shipping.
The movie and TV show selections are improving all the time, making Amazon a decent alternative to Netflix.
Mayday to the Rescue. Have a question about how to use the phone? Simply press the Mayday button, and you’ll be video chatting with an Amazon rep, who can guide you through almost any problem.
Have an AT&T question? They’ll pass you off to the carrier instead.
The Not So Good Stuff
Hefty Design. Perhaps it’s the four cameras packed upfront, but the Fire phone is pretty heavy, given its small 4.7-inch screen size. The device weighs 5.6 ounces, compared with 5.1 ounces for the Galaxy S5 with a larger 5.1-inch screen. But the Fire does feel more solid.
Short Battery Life. In our battery test, the Fire phone lasted just 7 hours on a charge. That’s far less than the Galaxy S5 and HTC One M8, which both went for more than 8.5 hours.
No Google Apps. Because the Fire phone runs a very forked version of Android, you
won’t find such key Google apps as Gmail, YouTube, Google Maps and Google Drive. Amazon includes many of its own substitutes, but we want the real thing.
The Amazon Fire phone is an intriguing device with promising innovations, but we wouldn't put one on our wish list.
—Mike Prospero, Laptop Mag
See Laptop Mag’s in-depth Amazon Fire phone review.