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Many Amazon corporate employees may stay 'mostly remote'

Amazon CEO Andy Jassy told the company's office workers in a memo that decisions about returning to the office would vary from team to team. Inc. Holds Product Reveal Launch
Attendees at's office after the company's product reveal launch event in downtown Seattle on Sept. 27, 2017. Daniel Berman / Bloomberg via Getty Images file

Many of Amazon's corporate employees may continue to work mostly from home or other remote locations for the foreseeable future, CEO Andy Jassy said Monday.

Jassy said in a memo posted to a company website that Amazon wouldn't have one companywide policy for returning to the office as the coronavirus pandemic continues but instead would allow middle managers to make decisions team by team.

"We expect that there will be teams that continue working mostly remotely, others that will work some combination of remotely and in the office, and still others that will decide customers are best served having the team work mostly in the office," Jassy wrote.

The Seattle-based online retailer and tech giant had planned to have office workers back at their desks in January for at least three days a week.

But Jassy said senior management had decided to change course and not have a "one-size-fits-all approach," instead letting teams experiment and adjust.

"We're intentionally not prescribing how many days or which days — this is for Directors to determine with their senior leaders and teams," he added. The guiding principle, he wrote, would be what's "most effective for our customers."

Jassy said employees should be "close enough to their core team that they can easily travel to the office for a meeting within a day's notice." But employees would have the option to work up to four weeks a year "fully remote from any location" as long as they're within their countries of employment, he said.

Other tech companies, including Facebook and Google, have been aiming for their office workers to return in January, having delayed their plans after the spread of the delta variant of the coronavirus.

The new remote-work policy is for corporate roles, and it doesn't apply to workers in Amazon's warehouse and transportation divisions or in its cloud-computing data centers. Jassy said those roles "aren't as flexible."

Covid-19 cases among Amazon warehouse workers spiked over the summer, and in August the company began requiring warehouse workers to wear masks regardless of vaccination status.