I'm not going to pretend there isn't realpolitik in play here too. Let's face it: Banning the president from Twitter would not remove his platform, he'd simply move to Snapchat, or Facebook or Ello. And if he were banned, the partisan outcry over the decision would probably rend Twitter in half in the process, potentially killing the product and the company in the process. There are no victories there.
Because in the end, the only victories can come from the same processes that got us here. We need to take responsibility as an electorate. If we want him to stop debasing the presidency on Twitter, we need to remove him from the presidency, not remove him from Twitter. We need to support our courts in the fair implementation of the law. And we need to hold our elected representatives to account as they attempt — in turn — to keep Trump from going off the rails.
Meanwhile, there is something we can ask of Twitter. We can ask them to be clear about how they see their role in the world. We need to know what they believe in; what they stand for. We need them to demonstrate that they fully understand they're not simply a neutral communications mechanism. Today's Twitter is a place where business happens, elections happen, government happens — and with the arrival of Russia onto the scene — international tensions play out. We need Twitter to show us they understand this and that they're up to that challenge.
And perhaps we can ask them one more tiny thing — to review their policies on politicians blocking or banning users engaged in legitimate, non-abusive political debate. Twitter’s own statement stood up for “necessary discussion around [politicians’] words and actions, but we can’t have that discussion if those politicians shut us down. And in this post-truth world, we need all the help we can get.
Tom Coates is an entrepreneur and technologist who has developed software products for the BBC, Time Out, Yahoo, Nokia and Jawbone among others. Over the last 20 years he’s written and spoken extensively about tech culture, social platforms, location and the Internet of Things and his work has been featured on the BBC, The Guardian, New York Times, MIT Technology Review and in the Daily Mail. His most recent project was the smart home software company Thington, which was acquired last year by eero inc.