By
updated 11/10/2011 1:19:20 PM ET 2011-11-10T18:19:20

Are your customers truly happy with your products or services? It's important to know -- the answers could shape what you offer in the future, how you price it, or where you sell it.

But everyone is sick of those annoying pop-up online surveys, and of auto-robot phone surveys, too. 

How can you get more honest feedback from your customers? Here are some tips from marketing consultant Carol Beesley, who works with the Small Business Administration -- plus a couple ideas that have worked for me.

Survey Monkey

free blog review days

How do you get good online customer feedback? Leave a comment and tell us your approach.

This article originally posted on Entrepreneur.com

Copyright © 2013 Entrepreneur.com, Inc.

Discuss:

Discussion comments

,

Most active discussions

  1. votes comments
  2. votes comments
  3. votes comments
  4. votes comments

Data: Latest rates in the US

Home equity rates View rates in your area
Home equity type Today +/- Chart
$30K HELOC FICO 4.40%
$30K home equity loan FICO 5.80%
$75K home equity loan FICO 4.54%
Credit card rates View more rates
Card type Today +/- Last Week
Low Interest Cards 13.70%
13.70%
Cash Back Cards 17.66%
17.91%
Rewards Cards 17.05%
17.17%
Source: Bankrate.com