Amazon is offering refunds on all hoverboards sold on its site — and the federal government is very happy about it.
"I am pleased that at least one leading retailer is erring on the side of caution and taking action now," Elliot Kaye, chairman of the U.S. Consumer Product Safety Commission, said in a statement.
Customers can get their full refund by contacting Amazon directly.
"I want to commend Amazon for voluntarily stepping up, providing a free remedy and putting customer safety first," he added.
After multiple reports of hoverboards catching fire, Amazon removed several brands from its site. The problem seems to involve faulty wiring and the lithium-ion batteries, according to the CPSC, something that should be preventable.
"There are certain basic safety technologies we expect these units to have that should prevent overheating and potential combustion," Kaye said. "These are the same readily-available technologies that exist in properly manufactured lithium-ion batteries used in the notebook computers and cell phones we all use every day."
Kaye also expressed concern over the risk of falls, noting that "current designs of these products might not take fully into consideration the different weights of different users."
