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Yahoo offers refunds after NFL streams falter

Yahoo  is offering refunds to customers of its new Internet streaming package of National Football League games after a technological problem caused access problems on Sunday.
/ Source: Reuters

Yahoo Inc. is offering refunds to customers of its new Internet streaming package of National Football League games after a technological problem caused access problems on Sunday.

"We have identified and fixed the issue that affected a portion of the subscribers during Week 2," the company said in an emailed statement to customers on Thursday.

The new service, available only outside North America, is the league's first effort to deliver a full slate of live games online, following similar Web offerings from Major League Baseball and the National Basketball Association.

Fans who paid for Week 2 games will be refunded the $24.99 purchase price while annual subscribers, who pay $249.99 for the entire season, will be refunded a prorated amount of $15.

A Yahoo spokesman could not immediately be reached to say how many customers were affected.