Microsoft CEO Satya Nadella has apologized again. Last week, he landed in hot water when he said that women should have "faith in the system" and trust "karma" when it comes to getting a raise. Soon after, he apologized in an internal memo. This week he apologized a second time with a more detailed plan on how Microsoft would battle pay inequality in the workplace. In an internal memo obtained by GeekWire, and confirmed by NBC News, he wrote that he "underestimated exclusion and bias — conscious and unconscious — that can hold people back." He added that speaking at the "Grace Hopper conference to further the discussion on women in technology was bold, yet my answer to a key question was not right." He said that leadership needed to "root out biases and create an environment where everyone can effectively advocate for themselves" and outlined a three-pronged plan that included initiatives to ensure equal pay for equal work, a greater commitment to diversity in the hiring process, and expanded training for employees on "how to foster an inclusive culture."
— Keith Wagstaff