The government now has a hotline for people to call with complaints about flight disruptions over the Christmas holiday weekend, the Transportation Department’s inspector general said on Friday.
Thousands of travelers were stranded after two airlines canceled hundreds of flights because of computer and staffing problems.
Transportation Secretary Norman Mineta asked Inspector General Kenneth Mead to look into the snafus at US Airways and Delta subsidiary Comair, which grounded 1,100 flights on Saturday because of a computer problem.
Mead said in a statement that his office is looking at travel problems on the two airlines between Dec. 22 and Dec. 28.
People who were affected by travel disruptions or who have information about them should call 1-866-670-3341 or send an e-mail through the inspector general’s Web site at www.oig.dot.gov, Mead said.