State officials called 911 after being denied entry to the home of the "19 Kids and Counting" family just eight days after the Josh Duggar molestation scandal surfaced.
In Touch magazine reported Wednesday that a Arkansas Department of Human Services worker contacted police after not being allowed inside the family's Tontitown dwelling on May 27.
A DHS employee is heard asking for help in an audio recording obtained by the magazine which aired exclusively on NBC's TODAY on Thursday.
"Well, we're, um, Washington County DHS office and we're out here to, uh, we have, uh, an investigation, and, um, I guess they're, uh, not being cooperative, and we have to see the child to make sure the child is all right. So we just need police assistance or escort," they said.
The call was transferred and it is unclear what happened next. It is also not known what was being investigated.
Last month, it emerged that Josh Duggar, 27, molested young girls when he was a teen.
Parents Jim Bob and Michelle Duggar have had to defend their decision to delay contacting police when they learned that Josh had inappropriately touched four of his sisters and a girl who was not a member of the family member in 2003.
The family have said they attempted to handle the molestation "in-house," but when Josh, who is now a father-of-three, admitted that he had done it again, they sent him to a Christian program that emphasized physical work and mentoring. Police were contacted after he returned from the program, and a criminal investigation was launched in 2006.
Josh Duggar has never been arrested or charged, and he has publicly apologized.